Service Desk

{"xsrfToken":"BJQ5-V5VP-BL01-EJQX_9913b744e419ca52499fb4d547697ecdd8c8d372_lout","branding":{"id":"2","key":"ns","name":"Numinix Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ed367ce2-d743-4264-b9eb-1e8388f7401c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMjUzNjUwNS1mNGViLTQ5Y2QtODBmMS04MzRiYmQ0MDRiYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkMzY3Y2UyLWQ3NDMtNDI2NC1iOWViLTFlODM4OGY3NDAxYyI6WyJyZWFkIl19LCJleHAiOjE1OTEyNzI0NDMsIm5iZiI6MTU5MTI3MTc4M30.8IrFKBXWpOb_21qsyTubLdMnax-F44tPz7OtpgLHJWk&client=c2536505-f4eb-49cd-80f1-834bbd404bc4&mode=fit","logoId":"ed367ce2-d743-4264-b9eb-1e8388f7401c","isLogoAvailable":true,"helpCenterTitle":"Numinix Support Center","sharedPortalName":"Numinix Support","userInitialAnnouncementHeader":"Welcome to our new support center","userInitialAnnouncementMessageWiki":"Access our old system here: <a href=\"https://www.numinix.com/support/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Legacy Support</a>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"localeDisplayName":"German (Germany)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Numinix Support Center","sharedPortalName":"Numinix Support","announcementHeader":"Welcome to our new support center","announcementMessage":"Access our old system here: [Legacy Support|https://www.numinix.com/support/]","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#338ca1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/483c68e0-5d9c-4b31-9bb0-1512f9ae27be/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMjUzNjUwNS1mNGViLTQ5Y2QtODBmMS04MzRiYmQ0MDRiYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4M2M2OGUwLTVkOWMtNGIzMS05YmIwLTE1MTJmOWFlMjdiZSI6WyJyZWFkIl19LCJleHAiOjE1OTEyNzI0NDMsIm5iZiI6MTU5MTI3MTc4M30.mkbKdLy15B59I9Q1wozWdNizO7DyESi4s_ZV3OyfgQ4&client=c2536505-f4eb-49cd-80f1-834bbd404bc4&height=300&mode=fit","bannerMediaApiFileId":"483c68e0-5d9c-4b31-9bb0-1512f9ae27be","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ns","projectId":14400,"serviceDeskId":2,"name":"Numinix Support","description":"Welcome! You can raise a Numinix Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"9","name":"Report a Problem","descriptionHtml":"","callToAction":"Report a Problem","introHtml":"Having trouble with a system?","icon":12838,"iconUrl":"https://numinix.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12838","groups":[2],"key":""},{"id":"10","name":"Request Support","descriptionHtml":"","callToAction":"Request Support","introHtml":"Get assistance for general IT problems and questions.","icon":12827,"iconUrl":"https://numinix.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12827","groups":[2],"key":""},{"id":"14","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"For example, if you need to administer JIRA.","icon":12825,"iconUrl":"https://numinix.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12825","groups":[6],"key":""},{"id":"15","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"Request a new account for a system.","icon":12831,"iconUrl":"https://numinix.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12831","groups":[6,2],"key":""}],"reqGroups":[{"id":2,"name":"1. Common Requests"},{"id":6,"name":"2. Logins and Accounts"}],"orderMapping":{"2":[9,10,15],"6":[14,15]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Numinix Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=numinix","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BJQ5-V5VP-BL01-EJQX_9913b744e419ca52499fb4d547697ecdd8c8d372_lout","baseUrl":"https://numinix.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c2536505-f4eb-49cd-80f1-834bbd404bc4","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}